FAQ

Q: How can your materials be edible if they are called ‘artificial’?

The term ‘artificial’ is used inappropriately for our materials. Our edible casings are made from certified bovine hides that are suitable for food, pharmaceutical and cosmetic use and are suitable for human and animal consumption (e.g. pet food).

Q: Does HS S.r.l. ship worldwide?

Yes, HS S.r.l. guarantees fast and timely shipping worldwide.

Q: Does HS provide technical support?

Yes, HS S.r.l. provides timely technical support on all products sold. We always accompany our customers with targeted technical support.

Q: How long will it take to receive the material I ordered?

All orders are processed promptly. Delivery times vary depending on the type of material.

Q: Are non-edible collagen casings edible?

Collagen casings are not intended to be edible.

Q: Do I have to change the product label if I use your casings?

Yes, the casings must be declared on the label.